Case Studies

Data Driven Success

Boosting Businesses

Discover how companies across industries leverage our phone intelligence data to drive efficiency, ensure compliance, and boost their bottom line

Real Estate Lead Generation Firm Boosts Efficiency and Compliance with Advanced Phone Data Service

HomeFind Pro, a leading real estate lead generation company serving clients across the United States.

Challenge:
HomeFind Pro was facing several critical issues in their lead generation process:

Inefficient targeting due to incorrect area information.
Risk of TCPA (Telephone Consumer Protection Act) violations.
High rate of wasted calls to wrong locations.
Decreased client satisfaction and high agent burn out due to low-quality leads.

They needed a robust solution to accurately verify phone numbers, ensure they were calling the correct areas, and maintain TCPA compliance.

Solution:
HomeFind Pro partnered with ConnexQ to implement our comprehensive phone number intelligence service. Key features included:

Accurate location data for each phone number.
Line type identification (mobile vs. landline).
Do Not Call (DNC) registry integration.
Bulk processing capabilities for large lead lists.

After three months of using ConnexQ’s phone data service, HomeFind Pro reported:

improvement in overall call center productivity 35%

increase in leads matching the intended geographic area 75%

growth in client retention rate 25%

After 90 days of implementation:

reduction in fake account creation 90%

decrease in notification delivery failures 80%

improvement in contact data accuracy 95%

SaaS Platform Enhances User Verification Through Phone Intelligence

Linkwell, a growing SaaS company providing project management software to over 28,000 business users.

Challenge:

CloudTech Solutions faced critical issues in their user verification process:

High rate of fake account creation
Security concerns with user authentication
Invalid phone numbers in user profiles
Poor quality contact data affecting system notifications
Increased support costs due to failed communications

Solution:

Implementation of connexQ’s phone intelligence service provided:

- Real-time phone number validation during sign-up
- Automated carrier verification
- Line type detection
- Location-based verification
- API integration with their existing platform

After four months of implementation, Knight Security Services achieved:

elimination of text messages sent to landlines 100%

reduction in failed message deliveries 75%

reduction in invalid number entries 80%

Security Firm Optimizes Customer Communications Through Number Intelligence

Knight Security Services a nationwide provider of residential and commercial alarm services serving over 50,000 customers.

Challenge:

Knight Security Services faced several critical communication issues:

Sending automated alerts to invalid phone numbers
Text messages being sent to landlines, resulting in failed deliveries
Increased costs from inefficient communication methods
Customer dissatisfaction due to missed security notifications

Solution:

Knight Security Services implemented connexQ phone number intelligence service to validate and classify customer contact numbers. Key features utilized:

Real-time number validation
Line type identification (mobile vs. landline)
Bulk verification capabilities
API integration with their customer management system
Carrier data verification